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Frequently Asked Questions

Helping Australian small businesses build strong, simple digital foundations.

 

Whether you're starting from scratch or refreshing your existing website, we know there's a lot to consider: from platforms and pricing to SEO, content and support.

Here are the questions we get asked most often about websites, strategy and small business digital growth. If you don’t see your question here, feel free to get in touch or book a free strategy call.

How much does a small business website cost in Australia?

Our complete website and marketing package is $3500 + GST. This includes your website design or refresh, SEO setup, Google Business Profile optimisation, messaging alignment, enquiry systems, and 30 days of support. Optional add-ons like booking systems, blog content, or a marketing plan can be added as needed.

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What does affordable small business website design include?

Affordable small business website design includes everything you need to get online without the confusion or hidden extras. This covers your website layout, copywriting, branding elements, SEO setup, mobile optimisation, basic integrations, and the systems required to help customers find you and contact you easily. It is a complete, practical foundation designed to support real business growth.

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How long does it take to build a website?

Most projects are completed in 2–4 weeks, depending on scope and content. We also offer express builds for clients on a tight timeline.

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What platform do you build on?

We primarily use Wix because it’s secure, fast, mobile-friendly, and easy for clients to manage themselves. If you need help choosing the right platform, we’ll recommend what suits your goals best.

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Can I update my site myself?

Yes. You’ll receive basic training and access once your site is live. We also offer optional ongoing support if you prefer to stay hands-off.

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Do you offer redesign services?

Yes. If your current site feels outdated, underperforming or confusing, we’ll rebuild it with a modern design, better user experience and improved SEO.

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Will my website be found on Google?

Yes. Every project includes on-page SEO such as keyword optimisation, meta tags, structured content and indexing through Google Search Console. We also optimise your Google Business Profile to support local visibility.

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Do you offer ongoing SEO services?

Yes. We offer blog content, technical updates, keyword tracking, local SEO support and quarterly strategy reviews. These are available as add-ons or part of a monthly support plan.

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What’s included in your SEO setup?

  • Page titles and meta descriptions

  • Image alt text and compression

  • Heading structure and keyword use

  • Internal linking

  • Google indexing and search console setup

  • Google Business Profile optimisation

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Do you offer copywriting or help with content?

Yes. We can write all or part of your website content — including homepage, service pages, FAQs and blog posts — with a focus on clarity, conversion and SEO.

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Can you help with branding or logo design?

Yes. We offer basic branding services including logo design, colour palette, font selection and visual identity guidelines to ensure a consistent look across your website and marketing.

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What if I already have branding and content?

No problem. We’ll work with what you have, refine where needed, and make sure everything aligns across your website, SEO and messaging.

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Can I take bookings or sell products on my site?

Yes. We can set up booking tools, service menus, product pages and ecommerce features to suit your business model. This can be included in your package or added as an optional extra.

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Can you connect my domain and set up email?

Yes. We’ll connect your domain (or help you register one) and set up professional email through Google Workspace or your preferred provider.

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Can you add forms, chat or lead capture tools?

Yes. We integrate contact forms, live chat, enquiry flows and mailing list signup tools to help you convert more visitors into leads.

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What happens after my site goes live?

You’ll receive full access, training and 30 days of support. This includes minor tweaks, guidance and troubleshooting to ensure everything works smoothly.

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Do I have to sign a long-term contract?

No. The package is a one-time project with clear inclusions and pricing. Ongoing support is available if you want it, but there are no lock-in contracts.

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What kind of support do you offer?

We offer flexible support options including:

  • Tech help (domains, tracking tools, app setup)

  • Website updates (content, images, layout changes)

  • Strategy sessions and performance reviews

  • Monthly retainers or pay-as-you-need support

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Ready to Get Started?

Book a free 20-minute strategy call to see if the BBB Growth Package is right for you. We’ll talk through where you’re at, what you need, and how we can help.

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